Joanna Lucio
Senior Associate Dean

Student rights

The Watts College of Public Service and Community Solutions cares deeply about our community. Our faculty, staff and students make up a vibrant, diverse group of people who come together to work and learn collaboratively to solve problems. We remain connected by this shared mission and are made stronger through our differences.

We are committed to ensuring that the college is a positive and safe place to learn and work. To do this, we need every member of our community to contribute by ensuring this essential objective. This means that we must create an environment in which civil discourse and appreciation of difference is integral to who we are. We are asking each member of our community to take responsibility for ensuring that we work to create an environment that is free of discrimination, harassment, bullying or any barriers that would hinder one's success. These behaviors will not be tolerated. ASU expressly prohibits discrimination, harassment and retaliation by employees, students, contractors or agents of the university based on any protected status: race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or gender expression, and genetic information (ACD 401: Prohibition Against Discrimination, Harassment, and Retaliation) and should be reported according the university procedures

Reporting incidents of discrimination

If you are a student and have any concern that you or someone else is experiencing discrimination and/or being mistreated in our community, whether by another student or by an employee of ASU, please reach out to the Dean of Students' Office, Student Advocacy Office located at your campus at the Office of Student Rights and Responsibilities. They are there to assist you. ASU also offers counseling to provide support. During business hours, area students can come to any of the four campus locations or call and ask to speak with a counselor. No appointment is necessary: After hours/weekends or if you are experiencing a crisis, call EMPACT’s 24-hour ASU-dedicated crisis hotline at: 480-921-1006.

Title IX

If your concerns involve discrimination based on sex, Title IX of the Education Amendments of 1972 protects individuals from this type of discrimination based in any educational program or activity operated by recipients of federal financial assistance. Sexual harassment, which includes acts of sexual violence, is a form of sex discrimination prohibited by Title IX.

Victims of sexual violence, sexual harassment, stalking and relationship violence are encouraged to seek support and report the incident. ASU has appointed a Title IX Coordinator to oversee ASU response to Title IX complaints, develop training and education programs/materials for faculty, staff and students, and monitor trends and effectiveness of Title IX education efforts.

If you are an ASU employee and are aware of a Title IX violation, you are compelled to report this incident per ASU policy ( If you are a student, please be aware that faculty and staff are required to report any incidences of Title IX violation.

Information related to reporting an incident of concerning behavior or reaching out for support is provided here. With that said, you can always start first with the Dean of Students' Office, Office of Student Rights and Responsibilities on each campus. They can direct you to the appropriate source.


Involving an ASU Student

Contact the Office of Student Rights and Responsibilities on your campus:

Downtown Phoenix

Post Office,

Room 243


Sutton Hall,

Suite 240

Tempe and Online Students

Student Services Bldg,
Room 263


University Center Bldg,
Room 301

Against an ASU Faculty, Staff, Coach or Administrator

For sexual harassment, sex discrimination or sexual misconduct contact the Office of University Rights and Responsibilities

You may complete a concern form, email or call 480-965-5057

File a Criminal Complaint with ASU Police

325 E. Apache Blvd., Tempe, AZ 85287-1812

Emergency: 911
Non-emergency: 480-965-3456

Problem with a faculty member or course

If you believe you have been treated unjustly by a professor, you as a student have rights.  Review the college Academic Grievance Process to understand the steps that can lead to resolving such issues.

Students who have a concern about a course should first meet with their instructor to discuss their concerns. If a student feels their concern/issue is not resolved at the instructor level, a student can then meet with the School Director. The School Director level is where most concerns are resolved. In rare cases, a student may pursue the final option of contacting the Assistant Dean for Student and Academic Affairs.

A mark of "I" (incomplete) is given by the instructor when you are otherwise doing acceptable work but are unable to complete the course because of illness or other conditions beyond your control. You are required to arrange with the instructor for the completion of the course requirements. The arrangement is recorded on the Incomplete Grade Request form. Do not reregister or pay fees to complete the course. You have one calendar year from the date the mark of "I" is recorded to complete the course. When you complete the course, the instructor must submit an online grade change request. If you receive an "I" in an undergraduate course, your grade will be automatically changed to a failing grade "E" if you do not complete the course within one calendar year. If you receive an "I" in a graduate course (500-level or above) your "I" grade will become a permanent part of your transcript if you do not complete the course within one year, and you will have to reregister and pay fees to repeat the course for credit. Marks of "I" are changed to a grade of "E" (0.00) for purposes of evaluating graduation requirements for undergraduate students. Granting of a grade of Incomplete is at the discretion of the faculty member.

Problem with another student or personal situation (i.e. landlord, fraud, etc.)

If you have a complaint against another student or personal situation, the Student Advocacy and Assistance office can provide guidance in resolving your situation.

Protecting my personal information

As a student, information about you is protected under FERPA (Family Educational Rights & Privacy Act). For instance, a parent cannot call to inquire about your grades unless you have already filed the appropriate paperwork giving such permission.

Your behavior as a student

All students are expected to conduct themselves in a civic and ethical manner. Your behavior and actions must adhere to the ASU Student Code of Conduct.