hands holding a paper house

Action Nexus on Housing and Homelessness

About the Nexus

Based in ASU’s Watts College of Public Service and Community Solutions, the Action Nexus on Housing and Homelessness is a team dedicated to connecting efforts across siloed systems and agencies in Maricopa County in order to improve service delivery and maximize effectiveness, bringing ASU resources to bear in the pursuit of lasting solutions.  
 
The good news is, agencies working toward ending homelessness in Maricopa County are already collaborating. The Human Services Campus and its partner agencies are a national model in collective impact. However, there is room for greater communication, alignment and shared action among the diverse agencies needed to solve housing and healthcare insecurity.
 
The Action Nexus’s task is to connect and boost existing efforts, identify opportunities for system alignment and identify opportunities for new solutions, engaging ASU in research and applied solutions. We are currently asking providers what training could help to elevate the quality of service provision. If you have a project you would like to work on with ASU, please contact us.
 

Contact: [email protected]

Follow our page:  Action Nexus LinkedIn


Who We Are

Shana Ellis, Executive Director

Shana Ellis, Executive Director

Shana Ellis has more than 25 years of experience in non-profit management in the areas of aging, disabilities, fundraising and incubation of new programs.  Most recently, she was a Vice President of Programs and Services at Area Agency on Aging in Phoenix, Arizona, overseeing programs that enable seniors to enrich their quality of life and remain as independent as possible.

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Prior to her work at Area Agency, she was the President/CEO of The Centers for Habilitation, helping individuals with disabilities through employment, housing, transportation and socialization programs.

She holds a bachelor’s degree in Computer Information Systems/Business and a master’s degree in Public Administration, both from Arizona State University. She has served on many non-profit boards that focus on youth, transportation, disabilities, leadership aging and homelessness.

Additionally, Shana served eight years on the Tempe City Council, with two years as Vice Mayor. She is a graduate of Valley Leadership, has received the Don Carlos Humanitarian Award for community service and was honored by the Phoenix Business Journal as an Outstanding Woman in Business.

Headshot of Amber Maiberger

Amber Maiberger, Program Coordinator, Sr. - Shared Housing

Amber Maiberger has over 9 years of experience in social services, higher education, and community-based programming. As the Program Coordinator Sr. for the Shared Housing Initiative of Maricopa County, she leads efforts to expand access to affordable housing by supporting organizations in implementing shared housing models. Her work includes program development, training and technical assistance, research, and evaluation aimed at advancing evidence-informed shared housing practices and improving housing outcomes across the region. She also coordinates Community Voices, a lived experience advisory group at Key Campus, that partners with interns and individuals who are currently experiencing homelessness to provide ongoing feedback and recommendations for improving the homeless response system. Since Fall 2023, Amber has served as a Faculty Associate in the ASU School of Social Work, where she teaches undergraduate and graduate courses focused on social policy, macro practice, and social service delivery systems.
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Prior to joining the Action Nexus, Amber served as a Field Education Specialist in ASU's School of Social Work, supporting graduate social work education and community partnerships. She was also an active member of the harm reduction organization Shot in the Dark for five years, including serving as Chair and Finance Coordinator, where she advanced community health, safety, and empowerment through grassroots outreach, overdose prevention, and systems change. Before moving to Arizona, Amber worked in Chicago's nonprofit sector as a clinician serving adolescents experiencing substance use, mental health concerns, trauma, and problematic sexual behavior. She provided community-, school-, and correctional-based interventions grounded in trauma-informed, strengths-based, and harm reduction approaches.
Amber holds a Bachelor of Fine Arts in Studio Art from Millikin University, a Master of Social Work with a concentration in Forensics from Aurora University, and a Master of Arts in Social Justice and Human Rights from Arizona State University.  
Chaelee Chavez-cropped

Chaelee Chavez, Project Manager

Chaelee Chavez joined the Action Nexus as the Project Manager after three years working in housing in Tucson, Arizona. Chaelee worked at Our Family Services which provides housing services to youth and families experiencing homelessness in Pima County. She was also on the Tucson Pima Collaboration to End Homelessness (TPCH) Continuum of Care board and the System Performance and Evaluation Committee.

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Prior to Tucson, Chaelee worked in Texas with Mothers Against Drunk Driving as a victim advocacy and later with a pilot program at the Brazos Valley Food Bank. During this time, Chaelee also volunteered with the Brazos Valley Sexual Assault Resource Center with their hotline, hospital advocacy and facilitated support groups for survivors.

Chaelee holds two bachelor’s degrees from Northern Arizona University in Psychology and Sociology. In 2016, Chaelee graduated from Arizona State University with her Masters in Social Work in the Policy, Advocacy and Community (PAC). During her master’s program she worked at the Office of Sex Trafficking Intervention Research (STIR) at ASU.

​ Jessie Helmes, Program Manager, Evaluator

Jessie Helmes Program Manager, Evaluator

Jessie Helmes has more than 10 years of experience advancing innovation, evaluation, and community engagement across higher education and the human services sector. As Program Manager and Evaluator for the Arizona State University Action Nexus on Housing and Homelessness, she leads cross-sector initiatives focused on homelessness prevention, health equity, and systems transformation. Her work includes designing and implementing community-informed research and evaluation projects, facilitating partnerships among government agencies, nonprofit organizations, and individuals with lived expertise, and translating findings into actionable strategies. Jessie is committed to using evidence to strengthen programs, inform policy, and improve outcomes for communities across Arizona.  In addition to her program leadership, Jessie serves as a Faculty Associate at Arizona State University, teaching courses focused on cross-sector collaboration and community impact.

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Prior to joining Action Nexus, Jessie spent nearly a decade supporting experiential education and student success within Arizona State University's College of Health Solutions. She has supervised student interns and graduate assistants, mentored emerging professionals, and created learning experiences that promote leadership, collaboration, and workforce readiness. 


Jessie holds a Master of Public Administration with a concentration in Nonprofit Administration, a Master of Education both from Arizona State University, and a Bachelor of Arts in Art History from Northern Arizona University. Her interdisciplinary background informs her collaborative approach to evaluation, organizational leadership, and community-centered systems change.